- Faster Connectivity: The application on
an average only takes 2.74 seconds to establish a connection to the VPN. This is one of the fastest connection times in
the case of VPN connectivity.
- Free Account: A Free version is also provided by which one can test the
application before making the purchase.
- Fair Refund Policy: If you make the purchase
and then realize that it doesn’t match with your requirements, then you can ask
for the refund before seven days of purchase.
- Cheaper: The monthly price is only six
dollars which is one of the cheapest deals.
- Mobile Only Plans: They have a separate plan for mobile devices which just costs two dollars.
- Poor Speed for Free Accounts: Speed is
not that good for the free users as there are very few servers available for
them. However, if you purchase the product, you can use forty plus server
locations, and hence, speed would be more.
- Limited Platforms: The client is not
available for MacOS, and no extension is added for any browser.
- No Server Sorting: They do not offer any
server sorting option, and one needs to
select the server automatically.
- Live Chat Missing: No live chat option
is present, and the only way to contact
them is by generating a ticket.
ZPN Application Before and After Connection
ZPN comes under the law of the United Arab
Emirates which is not one of the Fourteen Eyes, and that’s one reason one can trust the application.
The application has a simple user interface
which is having a few features. These features are explained under the “User
Interface and Experience” section and are
related to connectivity, protection, and
client behavior. The simplistic design is a special attribute of ZPN.
The speed, availability of platforms, and
customer support are also discussed, and
suggestions are provided along with it
during this review.
ZPN has a long way to go to reach the
summit, but as of now its limitations can be neglected if you are looking for
cheap VPN deals.
Have a look at
different aspects by which the VPN is judged,
and you will find if it is a perfect solution for you or not.
For the free
version, very few servers are provided, and to use all the servers, you need to
buy the premium account. After buying the premium account, you will be able to
access all the servers they offer.
In total, forty plus server locations are
provided which are present in thirty
plus countries. Out of these forty plus server locations, only less than
ten server locations are available for free users. This will directly affect the speed. As there are only a few
servers for free users, the load would be high, and speed would be low.
If we first talk about the free users, the
servers are located in France, the
Netherlands, Germany, the United Kingdom, The United States, Canada, and Italy. So, the free servers are only situated in North America and Europe.
That’s why the free version of this application is
not recommended for the users of continents other than North America and
However, if you purchase the application,
you will be able to access servers located in other continents also. In Europe itself, one gets the option to connect to
twenty plus server location, ten plus in the case of North America, and eight locations for Asia.
In South America, the server is located in Brazil. Similarly, the option to connect to the only Oceanian server
located in Australia will get enabled with the paid account.
P2P optimized servers are also added, but not provided for the free
However, they can also add some sorting options according to load,
distance, and latency. That will help the user to identify the perfect server
for his requirement. An additional server list for streaming servers can also be added to
Connection Time Analysis
The connection time analysis provided us
results by connecting our system to the VPN in less than four seconds. It is one of the highest connection times until now, and that ensures that the application efficiently sets up a reliable connection.
Among all the trials, the highest connection time is 3.61 seconds,
and the lowest one is 2.43 seconds.
All the other trials are placed between
these two trials which deliver a range of 1.18 seconds. This is the one the smallest ranges provided by any VPN provider.
Due to a small range, one can predict that
the exact time in which the application will establish a connection to the VPN. In the ZPN’s case, one
can be ensured that it will connect just
after the user presses the connect button.
Also, it is
connected to the server location situated in France. That shows that the
ZPN’s connection time will always be high irrespective
of the distance between the user’s location and the server.
In rare chances, it may go up to five
seconds, but it is still acceptable as it is also not that high. The highest
connection time of ZPN is lesser than the least connection time of most of the
providers. So, when it comes to connectivity, ZPN gets a clean pass.
Like the other VPN providers, ZPN uses
OpenVPN, and with this protocol, it is
tough to get such a slower connection time due to the presence of additional
security layers. However, there are a few VPN providers such as Astrill which
uses a protocol which is “connectionless
protocol,” but in with that protocol, high security can’t be ensured.
Bandwidth and Speed
Speed is not at all up to the mark. ZPN
can’t be used for streaming purpose as
the reduction noticed in the case of download speed is 70%. With such a
reduction even if you have high-speed
internet, the speed obtained after the connection can’t be marked acceptable.
The original download and upload speeds were
9.13 Mbps and 8.19 Mbps respectively. With such speeds, we were expecting that
we will at least get a download speed of 5 Mbps and upload speed of 4 Mbps.
Generally, the VPN applications are efficient enough to provide half of the
However, in the ZPN’s case, the
disappointment was high and not the speed. They only provided 2.74 Mbps as
download speed and 0.64 Mbps as upload speed. If you have a look at the upload speed, you will see that it
cannot be used even for uploading high resultion images. It may also cause a problem while sending messages as you may end
up seeing various communication errors.
in upload speed is 93%, and such a reduction is not seen while using any other VPN application before.
However, we connected our system with France’s server which was selected
automatically. The distance between our location and France is more than seven
thousand kilometers. Hence, high speed
cannot be experienced. But even if the
location is that far, it must have provided at least 40% in both the cases
(download and upload).
There is server present in our own country
but setting up a connection to it was not be possible as it requires premium
version. Among all the limited servers provided for the free users, France’s server was
provided by default. Hence, it can be
concluded as the fastest one in all the options we have. So, free users
can’t expect a higher speed. However, if you purchase the premium version, an acceptable speed may be provided.
Bandwidth limit of 10 GB per month is there
for the free users.
The company has implemented AES 256-bit encryption, and OpenVPN is available along with it. No
combination can deliver higher security
than the combination of AES encryption and OpenVPN protocol.
In addition, there are various leak protection features added in the
One’s data is
safeguarded from IPv6 leakage. Also, they
have their own DNS servers which provide DNS leak protection.
The most necessary security requirement:
the kill switch can also be found under
When it comes to data logging, they only keep
our email ID in their databases. However, the bandwidth associated with that
email is also calculated for free users as there is a limit of 10 GB. For the paid
users there is no bandwidth tracking.
user’s data with partnered agencies which support ZPN. Other than these
companies, the data is not being shared with any other third-party. But the law asks
for the information, they may need to hand over all the data they may have which is definitely
risky. If the government asks them to keep track of the user’s activity, they claim
that they inform the user about this, and stop the service if necessary.
User Interface and Experience
General and Connection Related Settings in Application
The client has efficiently made a balance
between simplicity and user control. Only
a few, but most of the required features are
added to the application. This
The features are divided into two
categories: General and Connectivity.
Under the “General” settings, not only the
client behavior features, but the protection features are also added.
When it comes to the client behavior, you
get the option to choose when you wish to connect the application to the VPN, i.e., you can checkmark
the option “automatically want it to connect to the VPN on Windows startup.”
You can also select to reconnect it automatically if the VPN connection drops.
That reduces the manual task of connecting the application every time whenever
you start the system or whenever the VPN connection drops.
Below these features, there are leak
protection features. You can checkmark IPv6 leak protection which will block
the IPv6 data that is not supported by the application. That way, the
unsupported data won’t get leaked.
Similarly, for safeguarding the information
about the DNS requests, DNS leak protection is added.
The Kill switch is also added which blocks the internet traffic whenever the VPN
connection goes down. In case if you are using the internet, and the security layer
of the VPN tunnel goes OFF, all of your data
can be exposed, similar to the standard internet traffic. At that time, hackers
may easily obtain it. To avoid this, the
kill switch is an important implementation.
Under the connection settings, you can
choose the gateway: API or Google. Generally, API is recommended, but if you aren’t able to establish a consistent
connection, you can use the other option. However, it is a third-party tool,
and one should avoid using it whenever possible.
Other than OpenVPN protocol, they use two
other protocols: AntiDPI, which is
the by default protocol, and the SSL VPN. If user is concerned about security
along with privacy, then OpenVPN must be used every time as it provides
security as well as an acceptable speed.
With OpenVPN, if the connection isn’t consistent, then
you can switch between TCP and UDP. Also, availability of port selection is a
relief as it allows you to change the protocol and port combination to get a consistent connection finally.
Other than these features, nothing else is added, not even server sorting options. But
they have marked file sharing servers by adding “P2P” after the location name
in the server list.
For improving the user experience, they first
need to enhance the speed. For the free users, the application is not
worthy. If speed is high in case of premium users, then this application is
perfect for the users who don’t wish to use a VPN application which has many
Also, if they improve the customer support
with the help of live chat, the application may get attention from users of
various locations, but if you are planning it to use it for free, you can’t
Platforms and Devices
When it comes to the platforms that ZPN has
covered, the answer would be unsatisfactory. It has not even covered all the
major platforms. The free client is only available for Windows, iOS, and
Android. It is not even available for MacOS.
For MacOS, you can install the
configuration files available for OpenVPN and L2TP.
Configuration files are also available for
Windows, iOS, Android, and Linux. One can install the setups with OpenVPN
protocol or L2TP protocol.
Other than this, you can download ZPN box setup
which you can use for configuring ZPN Box which is a hardware device.
There are five simultaneous connections
possible which are enough according to the platforms which they provide.
However, they should add router configuration
and an extension for mainstream browsers.
Live chat is
not there when someone need quicker help, and FAQs section is also not
having many questions answered. The question-answers available in this section
doesn’t provide much information about the queries.
way to get help is by generating a ticket. All you need to do is to provide
them an email ID, and then send them the query. They will contact you back
However, you can’t expect instant replies
to the email, and thus, if you are using the ZPN, it isn’t suggested to rely on
ZPN has a simple client which is best
suited for the users who just wish to
encrypt the internet traffic and change their location. However, if somewhat
improvement in the speed is made, the
usability of the client will improve exponentially.
There can be the possibility that such a
low speed was experienced because we were
using the free-trial. Perhaps, if we are using the paid version, the speed would
be higher. You can also try it yourself, and
if you are not satisfied, they will refund the amount if requested
before the seven days of purchase.
Also, one major factor that stops us from
recommending ZPN is its customer support. They only have the option of ticket
generation if someone wishes to contact with them. If live chat is added, direct communication will become
However, with a price of six dollars per
month, they bring us one of the cheapest deals. And if you don’t wish to buy
it, you can also take advantage of their
free-trial which has no hidden costs.