- Free Version: They provide a free
version which doesn’t have any time limit. However, the bandwidth usage is
limited to three GBs per month.
- Multiple Protocols: There are multiple protocols
and proxies available which are: OpenVPN-TCP, OpenVPN-UDP, SOCKS, PPTP, Anti DPI,
and SSH VPN, to which one can connect easily.
- Port Selection: Along with the protocol
and proxies, various ports are also offered
which helps the user to establish a reliable connection.
- Port Binding Option: Local port binding
option lets the user connect to the local port. It may be possible that the
local port could be more secure and reliable in comparison of the available
- Unlock Tethering: If you use the premium
version, you get the option to create ‘VPN hotspot’ by which others can also
connect to FinchVPN using your device.
- Flush DNS: The ‘flush DNS’ feature works
to delete all the DNS requests which are generated by the user. This doesn’t allow anyone to know about the
websites that the user has visited.
- Limited Servers: For free users, only
three servers are available, and if one wishes to use the other servers, he
needs to buy the pro or premium version.
- Unacceptable Speed: The speed obtained
after the connection is very low, and that’s why it can’t be used for streaming purpose.
- No Browser Extension: There is no
extension available for improving the browsing experience. The client has an
“Ads Block” feature, but if this feature is provided directly in a browser
extension, then it would work more efficiently.
- Not available for Routers: The
configuration files for routers are not available. One can’t install it on
routers and connect other devices to it.
- No Live Chat Support: There is no live
chat support, and that’s why instant help can’t be
expected. One needs to send an email or generate a ticket for
communicating with them.
- Server Sorting Options Missing: There
are no server sorting options presented. For the free version, the ‘by default’
server is “free server 1.” However, on ‘server status page,’ you can check that
which servers are available for P2P file sharing.
Main client when logged in.
Finch Technology Enterprise, a Malaysia
based company, owns FinchVPN. Malaysia is
one of the best-suited countries for VPN
companies as it doesn’t have any strict data retention laws.
The “Fourteen Eyes” countries are the ones who conduct surveillance programs on their
citizens and share the information with the other members of Fourteen Eyes.
Thankfully, Malaysia is not one of them, and the government doesn’t track what
the citizens do online.
of FinchVPN completely. The reasons behind this are
When we downloaded the client, we came
across a unique interface with a good number of features. These features are discussed along with their advantages and
When we talk about the limitations, we
ought to mention the details about the speed provided by the application after
the connection. One needs to compromise with speed if he is using FinchVPN, but
to what extent?
If you wish to know its answer, and about
many other aspects by which the product is
reviewed, all you need to do is to explore this review.
For the free users of FinchVPN application,
only three servers are provided. Out of
these three servers, two are located in ‘the
United States,’ and one is in ‘Luxembourg.’
The efficiency of these three servers may not be high as all the free users share them. Because of that, the load on these servers would be high, delivering low speed.
Through the “Server Status” web page, we
found the information that one of the United States free server had a load of
55%, and Luxembourg free server had 45%
load. There were only two servers which were having a higher load than these servers. However, Luxembourg server had the
highest number of users connected to it.
That’s the reason that you require a premium account to access high-quality speed. In the premium account, in addition to these three
free servers, there are twenty more servers. The servers are located worldwide because of which they may render high
speed to the users who are closely located.
Total twenty-three servers are added in thirteen countries. The main focus
is on the United States which is provided
with five servers. In the Netherlands also, five servers are established which
are P2P optimized servers. Other than these countries, only Malaysia and
Singapore have multiple servers.
In whole North America, apart from the five
United States servers, only one more location is provided which is in Canada.
In Europe, the servers are in five countries including the Netherlands. The
other four countries are Latvia, Luxembourg, Sweden, and the United Kingdom.
The placement is not beneficial for the countries situated in the southern part
of Europe as all the server locations are
in the North.
For Asia, the servers are placed in Russia, India, Japan, Malaysia,
and Singapore. If one is in Asia and connects to an Asian server location, then
the performance could be high in comparison of the other continents.
The reason is the greater number of servers and a lesser
number of users. That decreases the load, and thus, high speed could be expected. With the free version, there is no
In Oceania, there is only one server,
located in Australia. Load on Australian server is anyway not that high, and
that means no more servers are required to be
Other than this, no more servers are added anywhere.
They first need to increase the servers in
Europe as they have a good userbase because of which user-server ratio is not
that high. If this ratio is somewhat increased,
the performance delivered will also be
Also, they can try to build userbase in
South America and Africa. As they do not have any server locations there, right
now it is not recommended for the users of these continents. If they add
servers in South America, the North
American users can also take advantage of
those servers. Similarly, if the servers are
added to the northern part of
Africa, it will be useful for the southern countries of Europe.
The “Server Status” web page has also
provided us with the data that only the Netherlands servers are P2P optimized
provide clear information about the logging. There are a few points which
contradict with each other, and that requires discussion.
They claim that they do not store any data
about the online activities of the user. Initially, they provided information
that they only save information about the bandwidth used during the connection,
time and date when the connection was
established, and the location from where the connection is made (which is our IP address).
remove all the data from every server regularly. Even if this is true, logging
such information could be harmful.
But, in addition to this information, there
is some more data which they store. In a point, they specified that there is no
more logging in addition to this, but in the section “Information Sharing,” the
fourth point tells us a different story.
In the fourth point, it is stated that they may share the data with
third parties. The data which they share is non-personally identifiable
information, but it is related to the users’ online activity. And that’s how
The examples of the information that they
share are “the number of users searching
for a particular term,” and “users who
click on a particular advertisement.” This information can be sold to data mining companies who can use it
for retargeting. People use the VPN to avoid retargeting, and not to be a part
of it. Hence, FinchVPN fails to safeguard the privacy, and we can’t be sure if
it is a trustworthy VPN application.
Connection Time Analysis
Connection time analysis for this VPN
product was done by connecting the system to the VPN using the free server one which is
located in the United States. It is thousands of miles away from our
location, and so, we were not expecting a low connection time.
Almost half of the VPN applications connect to the server within ten seconds, but
in this case, the time taken was more than ten seconds.
Even the range is very large with the
lowest connection time, 7.10 seconds, and the highest connection time, 20.74
seconds. That shows that the time taken for establishing the connection is inconsistent,
and thus, the connection isn’t reliable.
However, this is the case for the free
users, and they are only allowed to connect to three servers. If the premium version is
used, the number of available servers increases.
With that, one could connect to a closer server which may have a lesser load.
Due to the decrement in distance and load, lower connection time will be obtained surely.
Bandwidth and Speed
Speed test analysis for various server options
There are twenty-three servers for the premium users, but only three are available for the free users. As we are using the free version, speed test can only be performed for the available servers: two of them are located in the United States, and one is in Luxembourg.
First, we connected to the “Free Server
One” which is located in Las Vegas. For
the download speed and upload speed of 55.77 Mbps and 26.32 Mbps respectively,
the recorded speed was just 0.47 Mbps (download speed) and 1.85 Mbps (Upload
The download speed is less than 1% of the
original speed, and similarly, in the case of upload speed, only 7% of the
original speed was achieved.
The second was “Free Server Two” which
again brought disappointment to us. This server was
also located in the United States, and the distance was more than five
thousand miles. Also, the load was very high as several users were connected to it. With the speed of 1.80
Mbps, a decrement of 97% was recorded in
the case of download speed. For Upload speed also, high decrement is obtained
which was 84%. Still, the download and upload speeds were higher than the
The third server was comparatively closer
but had a higher load. For above-mentioned ‘speed
before connection’, the download and upload speeds were 3.29 Mbps and 14.70
Mbps respectively, after the connection.
The download speed is still low, but
acceptable if you are having an internet connection which renders the same
speed as ours. If the original speed is less than 50 Mbps, one can’t even use it for browsing after connection because the
reduction is 94.4%.
However, the upload speed is acceptable for
most of the cases as the client renders less than a 50% reduction.
In the case of premium users, twenty more
server locations will be unlocked. These
server locations may have a lesser distance to your location in comparison to
the free server locations.
Also, as it’s
paid, there is a limited number of users guaranteeing a lesser
If one uses the premium version, speed
would be obviously higher than these three cases. However, concluding it acceptable
depends on the speed before the connection.
We found very
interesting information from the FAQs section present on the FinchVPN’s
website. In the security category, the information about the encryption was provided. The VPN uses “AES 160-bit key” for authentication which is actually not the Advanced Encryption Standard.
NSA has adopted three out of five Rijndael
key lengths: 128, 192, and 256 bits. 160 key length isn’t adopted as AES, but it is present in Rijndael family. This means
“AES 160-bit” doesn’t exist, and it is possible that the provider is perhaps
confused between Rijndael encryption and
Secrecy with Diffie-Hellman exchange is implemented by the application.
Although even if they make attempts to
provide high security, it is still not sure if complete data security could be achieved. It is because of the contradictions
User Interface and Experience
You can even change the appearance of the UI. Well… that was unique!
The User interface of FinchVPN is unique, and one can also make adjustments
according to his will. If you click on the ‘Settings’ menu present on the top,
you will find the options related to the appearance of the application.
The application is available in twenty
different colors with the option of using light or dark theme. One can also
change the font size. These all adjustments are available for free users also.
There are various other features present
under different tabs. On the homepage, there is an option from which you can
select the required protocol amongst the listed protocols: OpenVPN-TCP,
OpenVPN-UDP, PPTP, Anti DPI, SOCKS, and SSH VPN. You can also choose the port
along with it. If you wish to add a local port, its provision is provided under the “Options” tab.
Under the “Account” tab, you can find the
information about the bandwidth utilized, how many “Premium Days” are left, and on which date the subscription
Various tools within the UI
There are some tools available which are categorized under the “Tools” tab. Every
tool has a different purpose which is related to specific function.
There are three “Miscellaneous Tools”
present under this section. The ‘server status’ helps us to identify the perfect
server by showing the load and the number of users connected to it. That’s the
way by which one can identify that which server would render high speed.
Flush DNS’s function is to clear all the
DNS request data so that no third parties
will be able to know about the websites we have visited. An ‘Ads Block’ feature
is also added under the tools section.
One special feature which is available only
for the premium users is “Unlock Tethering.” This
allows other devices to connect to your system and take the benefit of the VPN
When it comes to the user experience, it
needs a lot of improvement in various aspects. The speed is not at all
acceptable, and there is no live chat support. Features are present, but none
are related to security. Features related to client behavior can also be added. Only after these improvements, the user experience can be considered above average.
Platforms and Devices
At least it covers all the mainstream
platforms which are Windows, iOS, MacOS, and Android.
Other than these platforms, it is also
available for Ubuntu which is one of the
widely used platforms.
You also have the option to use FinchVPN
with OpenVPN configuration files whose download link is provided on its website. It is provided
for all the platforms on which FinchVPN client is
However, you do not have the option to
configure FinchVPN on routers, and so one needs to install it on every required
device separately. If the router configuration was available, one could connect
every device to the router.
Also, they do not have any extensions, and
so, its advantage can’t be taken directly through browsers. If they add browser
extension, the browsing experience could be improved significantly.
In the pricing section, they have provided the
option of three different plans. In all the plans, they have mentioned that one
gets the live chat feature also. But we were unable to find it on their
The options which we found in the Support
section were “Email, Ticket-Based Support, Group Discussion, and FinchVPN’s Facebook.”
They claim that their email support is
available all the time, and so, it would be the best option if the live chat
The ticket support is only available for premium users and pro users. If you are a free user, you can’t take its benefit.
We were busy!
The “Group Discussion” section is not
highly active, and it may even take months to get their reply. That’s the
reason it is not recommended at all.
There FAQ section contains nearly fifty
FAQs which are categorized under six
categories: General, Speed, Payment, Feature, Security, and Common Errors.
However, fifty isn’t a sufficient number, and more FAQs are required to be added. In that way, one can get the required
information without communicating with the company.
Also, if they add the live chat support, it
would be helpful for the users to get instant support, and the issue would get solved in a shorter period.
DOES NOT provide high speed, good support, and complete privacy. The first
thing they need to do is stop logging the data which they share with third
parties. People use VPN applications to safeguard themselves from the logging,
but in this case, logging is a major issue.
are some good features present which aids to set up a consistent connection,
but it’s not sure if the connection would be secure or not.
one can’t approach them instantly as there is no live chat present even after
mentioning about the live chat feature on the plans and pricing page.
with these improvements, if they also enhance the speed, they may survive in
the league of VPN products, but looking at the current application, we do not
recommend it due to the several reasons mentioned.